1. Do I need a referral to book an appointment?
No. You do not need a referral to see our chiropractors, remedial massage therapists or naturopath. You can book directly with our clinic at a time that suits you. If your condition requires referral to another healthcare provider, we will discuss this with you.
2. Will I receive treatment during my first chiropractic appointment?
In most cases, yes. After completing a thorough history and physical examination, your chiropractor will determine whether it is safe and appropriate to begin treatment during your first visit. If further investigation is required, we will explain the next steps before proceeding.
3. Do I need an X-ray or MRI before my appointment?
Not usually. We begin with a comprehensive clinical assessment and only recommend imaging when it is clinically indicated. If necessary, we can provide a referral to your GP to arrange appropriate imaging before treatment continues.
4. Can I claim my appointment through private health insurance?
If your health fund includes extras cover for chiropractic, remedial massage or naturopathy (where applicable), you may be able to claim on the day using HICAPS. We recommend checking your level of cover directly with your health fund beforehand.
5. How do I know which service is right for me?
If you’re unsure whether chiropractic, remedial massage or naturopathy is the most appropriate option, our team can help guide you. Simply contact the clinic and we’ll discuss your concerns before recommending the most suitable appointment.
6. What should I wear to my appointment?
Please wear comfortable clothing that allows you to move freely. Activewear, shorts and a t-shirt are ideal for chiropractic appointments, as they allow your practitioner to assess movement, posture and function comfortably.
7. How long does an initial appointment take?
Initial chiropractic consultations generally take around 40–45 minutes, allowing time for a detailed history, examination and treatment where appropriate. Appointment times for massage therapy and naturopathy may vary depending on the service booked.
8. Do you treat chronic pain as well as recent injuries?
Yes. We regularly care for people experiencing both recent injuries and long-standing musculoskeletal conditions. Every treatment plan is tailored to the individual, with recommendations based on your examination findings, goals and clinical presentation.
9. Can I book online?
Yes. Online booking is available for all of our services, allowing you to choose your preferred practitioner and appointment time. If you need assistance, our reception team is also happy to help you over the phone.
10. Do you offer same-day appointments?
Where availability allows, we aim to accommodate same-day appointments for patients experiencing acute pain or injury. We recommend contacting the clinic as early as possible to check current appointment availability.
11. What payment methods do you accept?
We accept a range of convenient payment methods, including EFTPOS and major credit cards. Payment is made after your consultation, and eligible private health insurance claims can usually be processed on-site using HICAPS.
12. How can I contact Oceanside Chiropractic?
You can contact our friendly team by phone during business hours or book online at any time. If you have questions before your appointment, we’re happy to discuss our services and help you choose the most appropriate option.
13. What happens if I need to cancel or reschedule my appointment?
If you need to change your appointment, please let us know as soon as possible. Providing adequate notice allows us to offer your appointment to another patient and helps keep our schedule running efficiently.
14. How many appointments will I need?
The number of appointments varies from person to person and depends on your individual circumstances, health history and goals. Following your assessment, your practitioner will discuss their recommendations and answer any questions you may have about your care.
15. What can I expect from my treatment plan?
Your treatment recommendations will be based on your individual assessment and health goals. Depending on your condition, your care may include manual therapy, soft tissue techniques, rehabilitation exercises, education and practical advice to support your recovery and ongoing wellbeing.